Q. How long have you been in the snow business?NoSnowNY

A. I have been in the snow business since I was 18 years old, which would be over 30 years ago.  I started with the commercial side of it and eventually switched to the residential only. 

Q. Where do you operate?

A. My company only operates In Guilderland, NY. The map of our current service area is located on our website. We only operate in the localized neighborhoods, so we can provide a more timely service. 

Q. What is your phone number and website address?

A. 518-461-7539  –

Q. What hours do you operate?

A. 24 hours a day, seven days a week when it’s snowing!NoSnowNY

Q. Why did you get into the residential snow business?

A. I love the winter, I love the snow! But besides that, my company’s goal is to make winter easier for people by providing reliable and professional snow removal services. It is very rewarding to help those who struggle with the winter and those who simply don’t have time to deal with it. 

Q. What makes your company different?

A. My team and I always look for new ideas and improved techniques to do our job and to do it better. By using tractors with snowblowers instead of trucks with plows, we get much better results: 

  • we do a cleaner job, 
  • we don’t tear up your lawn, 
  • we don’t leave snow piles.  

What my customers also like about my business is the communication. I clearly spell out how I operate and communicate my plan for each storm. 

Q. How do you charge and what services do you include?

A.  My company charges by the season. Our prices are very competitive and always include a complete job of snow removal, including shoveling of your walkway and garage doors, clearing out your mailbox and following up the next day to clean-up after parked cars and street plows. Your price is the same whether we come 10 times or 26 times. We believe this is what a professional company should do. Why should you have to complete the job you pay for? We believe that if your driveway looks good, we look good! 

Q. What do you love most about the business?

A. I love all aspects of the business, from figuring out the logistics to running a tractor and working with the customers. But my ultimate goal and passion is to change the overall perception of the residential snow removal business from “Chuck with a truck” type of operation to a professional and respectable business comprised of Snow Professionals.  

Q. Do you offer other services?

A. My company also offers residential anti-icing and de-icing of driveways, snow shoveling of walkways, time sensitive services, and snowbird services. In addition, we offer lawn care that can be combined into an all-in-one snow and lawn package.  

Q. What do you want the community to know about you?

A. My company is a member of the Snow and Ice Management Association (SIMA), an organization dedicated to the education and professionalism of the snow industry. We are fully and properly insured for this type of business.  And most importantly, we love the snow business and we strive to be the best!   

Lowell Knapp

Lowell Knapp

Started Our Towne Marketing in 2005. In addition to publishing Our Towne Guilderland each month we also provide print and web design services. Serves as a Board Member with the Guilderland Chamber of Commerce and a Member of the Ethics Board for the Town of Guilderland. Lives in Guilderland with wife Kristen, son Ryan and daughter Kyra.